Take card payments at check-in or checkout - professional, reliable, and with competitive rates for accommodation payments.
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Compact, buy-outright card machine with Wi-Fi and 4G connectivity. No monthly fees, no contract - just a one-off hardware cost and a simple flat transaction rate. Ideal for very low volume merchants.
Portable/countertop Android terminal with 5.7-inch touchscreen and Payment & POS functionality. Built-in Wi-Fi & 4G connectivity, along with thermal printing. Includes merchant branding on-screen, an intuitive over-the-phone payment flow, on-board POS features, and is configurable for full POS integration.
Guests expect to pay by card - whether it’s a deposit at booking, full payment on arrival, or extras at checkout. A card machine makes the whole process smooth and professional.
Taking card payment on a proper terminal looks professional and builds guest confidence. No awkward “can you transfer the balance?” conversations. It’s a small detail that matters disproportionately to guesthouse owners in our Somerset coverage area, where a returning guest is worth a great deal more than the saving on a card fee.
Take a deposit on card when a guest books. It secures the reservation and reduces no-shows without the hassle of chasing bank transfers.
Many B&Bs and guesthouses have a quiet season. We offer terminal options with flexible terms so you’re not paying full fees through the off-peak months. Mid Wales B&Bs trading through the tourist season feel that swing more than most - the right terms turn a year-round overhead into a fee that lines up with the rooms actually being filled.
If you're running a small B&B with a few rooms, uno would suggest a card machine under a 'no-use, no-fee' contract that has no monthly fees. Matched correctly to the right card machine, you'd just pay a simple flat rate only when you take a payment. e.
Yes. The terminals we supply print a customer receipt automatically. For guests who need an expense receipt - business travellers, contractors, anyone booking through their company - a printed card receipt plus your own booking confirmation covers what they need.
Yes. Any terminals we recommend for a hotel would of course support over-the-phone (MOTO) payments, allowing the processing of bookings and deposits without the guest being present. This is standard functionality on PAX models.
The right card machine depends on how the business trades. A fine-dining restaurant in Covent Garden, a market trader at Glasgow's Barras and a pub beside Cardiff Arms Park take payments in completely different ways, and no single machine suits all three. uno starts by understanding how a business actually operates, and only then recommends - from a range of providers rather than from one.
Yes, every one of them. Apple Pay, Google Pay and contactless cards are accepted as standard on every machine uno recommends; contactless is how most UK customers now pay, and every machine features it as standard.
For most merchants, yes - available on-screen along with contactless and Chip & Pin. The small minority of high-risk business-types that are not offered over-the-phone payments by default are the exception - for the vast majority, 'over-the-phone' payments will be offered as standard.
From the card machine, in a few taps. Refund a sale on the same day and it is cancelled outright, with the money never leaving the customer's account; refund it after the provider's daily cut-off and the customer's bank typically takes 3-5 days to return it. Every machine uno recommends handles both, and the difference is only in how quickly the customer sees the money.
With several of the providers uno works with the merchant does nothing at all, because the provider handles PCI on their behalf; with the others it is a few minutes once a year. Nobody uno works with makes it complicated, and uno tells a merchant which they are getting before anything is signed.
Most businesses are up and running within a few days. uno handles the installation and configuration, then walks the merchant and their staff through everything.
We make the effort to understand how you operate, and only then recommend the solution that's right for your business - not the provider's.