Card machine for your hotel

Reception, bar, restaurant, room service - we find the card machine setup that covers every payment point in your hotel.

Common challenges

  • Need terminals at multiple payment points across the property
  • Want portable terminals for restaurant table service and room charges
  • Current provider charges too much across high transaction volumes
  • Need reliable processing for check-in, check-out, and incidentals
  • Staff find the current terminals confusing

Updated:

Recommended solutions

PAX A920

Portable/countertop Android terminal with 4.9-inch touchscreen, built-in Wi-Fi & 4G connectivity, and thermal printing. Its form-factor means it's ideal when payments need to be taken away from the counter. Easily handles over-the-phone payments, and is configurable for full POS integration with many third-party POS systems.

  • 4.9-inch HD touchscreen
  • Built-in printer
  • Wi-Fi and 4G connectivity
  • Contactless, Chip & Pin, over-the-phone
  • Can be integrated with multiple POS systems
  • Android payment-only terminal
Contract
negotiable

PAX A800

Portable/countertop Android terminal with 5.7-inch touchscreen and Payment & POS functionality. Built-in Wi-Fi & 4G connectivity, along with thermal printing. Includes merchant branding on-screen, an intuitive over-the-phone payment flow, on-board POS features, and is configurable for full POS integration.

  • 5.7-inch HD touchscreen
  • Built-in printer
  • Wi-Fi & 4G
  • Contactless, Chip & Pin, over-the-phone
  • Fast contactless transacting
  • Integrates with its provider's own POS only
  • Android POS and payments
Contract
negotiable

Why hotels choose uno

Hotels have multiple payment points — reception, bar, restaurant, spa, room service - and each has different requirements. A one-size-fits-all terminal recommendation doesn’t work here.

Reception desk

The PAX A800 at reception handles check-in deposits, check-out payments, and incidentals over a wired connection. Reliable, fast, and straightforward for front-desk staff.

Bar and restaurant

Portable PAX A920 terminals for table service in the restaurant and bar. Contactless, Chip & Pin, and on-screen tipping - all battery-powered and Wi-Fi or 4G connected.

Multiple terminals, one account

Hotels typically need several terminals across the property. We set up as many as you need on the same account with clear billing.

What you get from uno

  • A multi-terminal setup covering every payment point
  • Mix of countertop and portable terminals to suit each location
  • Rates compared across providers for your total volume
  • On-site installation and staff walkthrough

Common questions from hotel owners

Can I use one card machine at reception and another in the bar or restaurant?

Yes. Many hotels run multiple terminals - one at the front desk for check-in payments, one in the bar, one in the restaurant. We'll set each up so its optimised for its specific role. Each terminal operates independently, so you can take payments simultaneously across the building.

Can I take card deposits and pre-authorisations for hotel bookings?

Pre-authorisation functionality depends on the terminal and provider. Some terminals support holding a pre-auth amount on a guest's card at check-in, then adjusting and completing the charge at checkout. We'll confirm whether the terminal we recommend supports this workflow for your hotel.

Can I take card payments over the phone for hotel bookings?

Yes. Any terminals we recommend for a hotel would of course support over-the-phone (MOTO) payments, allowing the processing of bookings and deposits without the guest being present. This is standard functionality on PAX models.

General questions about uno
Which card machine is right for my business?

The right card machine depends on how the business trades. A fine-dining restaurant in Covent Garden, a market trader at Glasgow's Barras and a pub beside Cardiff Arms Park take payments in completely different ways, and no single machine suits all three. uno starts by understanding how a business actually operates, and only then recommends - from a range of providers rather than from one.

Do all the card machines uno recommends take contactless?

Yes, every one of them. Apple Pay, Google Pay and contactless cards are accepted as standard on every machine uno recommends; contactless is how most UK customers now pay, and every machine features it as standard.

Will I be able to take 'over-the-phone' payments?

For most merchants, yes - available on-screen along with contactless and Chip & Pin. The small minority of high-risk business-types that are not offered over-the-phone payments by default are the exception - for the vast majority, 'over-the-phone' payments will be offered as standard.

How can we process refunds?

From the card machine, in a few taps. Refund a sale on the same day and it is cancelled outright, with the money never leaving the customer's account; refund it after the provider's daily cut-off and the customer's bank typically takes 3-5 days to return it. Every machine uno recommends handles both, and the difference is only in how quickly the customer sees the money.

Is PCI compliance as much of a chore as it is with my current provider?

With several of the providers uno works with the merchant does nothing at all, because the provider handles PCI on their behalf; with the others it is a few minutes once a year. Nobody uno works with makes it complicated, and uno tells a merchant which they are getting before anything is signed.

How long does it take to get set up?

Most businesses are up and running within a few days. uno handles the installation and configuration, then walks the merchant and their staff through everything.

Ready to choose the right card machine?

We make the effort to understand how you operate, and only then recommend the solution that's right for your business - not the provider's.

Get Started 07395 451520