From a set of strings to a new guitar - reliable card payments at competitive rates for your full range of transaction values.
Dojo
Compact, Andoid 7 Payment-only device with a 5-inch touchscreen. Built-in thermal printer along with Wi-Fi & 4G connectivity - ideal when payments need to be taken away from the counter. Configurable for integration and to take over-the-phone payments too
Shift4
Portable/countertop Android 10 terminal with 5.7-inch touchscreen and Payment & POS functionality. Built-in thermal printer along with Wi-Fi & 4g connectivity. Latest model from Pax includes on-screen merchant branding, intuitive over-the-phone payment flow, on-board POS features, as well as being configurable for full Shift4 POS integration (Dine & Delivery)
Music shops have an unusual transaction profile - a mix of small accessory sales and high-value instrument purchases. Your card machine needs to handle both, and your rates need to work across the full range.
The Dojo PAX A920 handles everything from a £5 set of picks to a £2,000 guitar at the counter. Contactless for quick sales, chip and PIN for larger purchases.
On a high-value instrument sale, a lower transaction rate saves real money. We compare providers to find the deal that works across your full mix of transaction values.
Yes. No minimum, no maximum. A £20 set of strings and a £2,000 guitar process through the same terminal. On the high-value sales, the rate difference between providers is significant — at 1.25% vs 1.69% on a £2,000 guitar, you're saving £8.80 per transaction.
Yes. Process whatever deposit amount you agree - £50 to hold a guitar, £200 on a custom order, whatever your policy. When the customer collects or you deliver, process the balance. The terminal handles each as a standard card transaction.
Yes. Customer drops off a guitar for a setup, you agree the price, they pay by card when they collect. Simple. No invoicing, no chasing. The terminal is right there at the counter.
It really does depend on how your business operates - there's no one 'best solution' for all, as a Fine Dining restaurant in Covent Garden has completely different operational requirements to a Market Trader in Glasgow's bustling Barras, or a Cardiff Arms Park pub. We make the effort to truly understand how your business actually operates - before recommending the best solution from a range of providers, not just one.
It varies by provider and model. With some providers, your first card machine comes with no upfront cost, no monthly rental, and no per-transaction fees - so your only cost is the processing rate on each sale you make. Additional terminals - or those from other providers - may well carry rental or per-transaction fees. The exact cost depends on your terminal type, provider, and monthly card turnover. Because uno works across multiple providers, we compare the real-world, overall costs and then find the most competitive deal for your specific situation.
We know for many UK independent buinesses cashflow is a daily struggle. We can offer various options, with settlement times ranging from just a few hours, to the full three days it takes providers to actually receive your customers money. Whatever your working requirements are, we'll find the ideal solution to match those needs.
Yes. Every payment terminal we recommend accepts contactless payments, including Apple Pay, Google Pay, and standard contactless cards. Contactless is now the default way most customers pay in the UK.
For most merchant-types this will be offered as a default payment option, available on-screen along with contactless and Chip'n'Pin. There are a small number of exceptional businesess operational-types where this is not the case - but for most, 'over-the-phone' payments will be offered as standard.
Any terminal uno suggests would allow you to easily identify the original transaction. If still within the same day as the sale, then the transaction could then be 'voided'(aka 'reversed'). Voids/Reverses are typically instantaneous. However, if that trading day's 'banking window' had closed (typically at Midnight) then it would technically be classed as a 'refund' - which would be subject to the bank's standard 3-5 processing timeframe to complete.
The great news for you is none of the providers uno works with have complicated anything! For those that require PCI of any sort atall, it really is a simple, painless process that just takes a few minutes per year!
Not with every provider. Several of the solutions we offer have no long-term contract - you can switch or cancel without penalty. We'll always be upfront about contract terms before suggesting you commit to anything.
Most businesses are up and running within a few days. We handle the supply, installation, and configuration so you can focus on serving your customers. We walk you through everything on-site - so you're confident from day one.
Going direct means you only see a single provider's products, at a single provider's prices. Because uno works across multiple providers, we can genuinely compare options and recommend the solution that suits your business - not just the only one we happen to sell! You also get a dedicated point of contact for ongoing support.
We make the effort to your business, understand how you take payments, and recommend the solution that genuinely fits - not the one with the biggest commission.